Terms of service
# Terms of Use and Sale
These Terms of Use and Sale govern the use of the website of La Maison du label « Fabriqué à Paris », as well as purchases made through the website.
By using the website or placing an order, you acknowledge that you have read and accepted these terms.
## 1. Seller Information
La Maison du label « Fabriqué à Paris »
218 rue Saint-Jacques
75005 Paris, France
Additional legal business information, where required, must be provided in the legal notice section of the website.
## 2. Purpose
The website allows users to discover and purchase products and creations associated with the « Fabriqué à Paris » label.
Products available for purchase are presented with their main characteristics, prices, and, where applicable, information regarding their availability.
## 3. Products
We make every effort to present products and their characteristics as accurately as possible.
Product photographs, illustrations, and representations are provided for presentation purposes. Minor differences may exist between the photographs displayed on the website and the product received, particularly when products are made using artisanal methods.
Product availability may vary.
## 4. Prices
The prices applicable to an order are those displayed on the website at the time the order is placed.
Any additional applicable charges, including shipping costs, are displayed before the final confirmation of the order.
Prices are displayed in the currency shown on the website.
## 5. Orders
To place an order, you must select the products you wish to purchase and follow the steps provided on the website.
Before finalizing your order, you can review and modify the information entered.
Submitting an order constitutes a request to purchase the selected products.
An order confirmation may be sent to the email address provided when placing the order.
## 6. Payment
Payment is made using the payment methods offered on the website at the time of purchase.
Transactions may be secured and processed by a third-party payment provider.
An order may be refused or suspended if payment is not authorized or if a payment irregularity is detected.
## 7. Shipping and Delivery
Products are delivered to the address provided when placing the order, according to the delivery options offered on the website.
Delivery times are provided at the time of purchase when available.
The customer is responsible for ensuring that the delivery information provided when placing the order is accurate.
## 8. Order Cancellation
An order or item that has not yet been fulfilled may be canceled until fulfillment.
Once an item has been fulfilled, cancellation is no longer available and the applicable return conditions will apply.
Cancellation and return rules apply only to purchases made after these rules were implemented or last updated.
## 9. Returns
Fulfilled items may be returned within **14 days from the date the last item in the order was delivered**.
Returns are **free of charge**.
No restocking fee is charged: **0% restocking fee**.
Returns may also be made free of charge in store at the following address:
La Maison du label « Fabriqué à Paris »
218 rue Saint-Jacques
75005 Paris, France
Detailed conditions applicable to returns and refunds are provided in our **Refund and Return Policy**.
## 10. Refunds
When a refund is due, it will be issued to the **payment method used for the order**.
The refund will be credited to the original payment method **within 7 days after the refund has been processed**.
The time required for the funds to appear in the customer's account may then vary depending on the bank or payment provider.
## 11. Defective or Incorrect Products
If you receive a defective, damaged, or incorrect product, please contact us as soon as possible so that we can review your request and provide you with the appropriate procedure.
Your applicable legal rights, including rights arising from statutory warranties, remain fully applicable.
## 12. Intellectual Property
The content of the website, including text, photographs, illustrations, logos, graphic elements, and other content, may be protected by applicable intellectual property rights.
Unless prior authorization has been obtained, any unauthorized reproduction, representation, modification, or use of all or part of the website or its content is prohibited.
## 13. Use of the Website
You agree to use the website lawfully and not to:
- Interfere with the operation or security of the website;
- Attempt to gain unauthorized access to systems or data;
- Use the website for fraudulent or unlawful purposes;
- Introduce programs or content that could damage the website.
## 14. Website Availability
We make reasonable efforts to maintain access to the website.
However, the website may be temporarily unavailable, including due to maintenance, security measures, updates, or events beyond our control.
## 15. Limitation of Liability
We cannot be held responsible for damages resulting from use of the website that violates these terms or from events beyond our reasonable control.
Nothing in these terms is intended to limit or exclude any rights that consumers are legally entitled to under applicable law.
## 16. Personal Data
The processing of personal data in connection with the use of the website and orders is described in our **Privacy Policy**.
## 17. Governing Law and Dispute Resolution
These terms are subject to applicable law.
In the event of a problem or dispute, we encourage customers to contact us first in order to seek an amicable solution.
Consumers retain all rights and remedies provided by applicable law, including those relating to statutory warranties, the right of withdrawal, and dispute resolution.
## 18. Changes to These Terms
We may update these Terms of Use and Sale when necessary.
The terms applicable to an order are those in effect at the time the order is confirmed, unless otherwise required by applicable law.
## 19. Contact
For any questions regarding these terms, an order, a return, or a refund, please contact us through our **Contact** page.
La Maison du label « Fabriqué à Paris »
218 rue Saint-Jacques
75005 Paris, France