Order Fulfillment Policy

# Order Fulfillment Policy

This Order Fulfillment Policy explains how orders placed through the website of La Maison du label « Fabriqué à Paris » are processed and prepared for shipment.

## 1. Order Processing

Orders are generally prepared within 1 to 2 business days after the order and payment have been confirmed.

This timeframe includes order preparation, verification, packaging, and handover to the carrier.

Orders placed during weekends or public holidays generally begin processing on the next business day.

## 2. Order Confirmation

After an order is placed, the order information may be confirmed by email using the email address provided during checkout.

An order may be delayed, suspended, or canceled if payment is not authorized or if an issue affecting the order is identified.

## 3. Order Preparation

Before shipment, orders may be checked and prepared for dispatch.

The preparation process may include verifying the order, preparing the products, packaging the items, and arranging delivery with the carrier.

## 4. Shipping

Once an order has been prepared and handed over to the carrier, the applicable delivery period begins.

The estimated delivery time after shipment is 3 to 4 business days.

The estimated total time from order processing to delivery is approximately 4 to 6 business days.

## 5. Tracking

When tracking is available, tracking information may be provided after the order has been shipped.

It may take some time for tracking information to appear or be updated after the package has been handed over to the carrier.

## 6. Incorrect Information

Customers are responsible for providing accurate shipping and contact information.

If you notice an error in your order or shipping address, please contact us as soon as possible and before the order is shipped.

## 7. Delays

Processing and delivery times are estimates and are not guaranteed delivery dates.

Delays may occur due to carrier disruptions, public holidays, weather conditions, customs procedures where applicable, or other circumstances beyond our control.

## 8. Cancellation

Items that have not yet been fulfilled may be canceled until fulfillment.

Once an item has been fulfilled, the cancellation period ends and the applicable return policy will apply.

## 9. Contact

If you have questions about your order or its fulfillment, please contact us through our Contact Us page.

La Maison du label « Fabriqué à Paris »
218 rue Saint-Jacques
75005 Paris, France