Terms of sale
# Terms and Conditions of Sale
These Terms and Conditions of Sale govern purchases made through the website of La Maison du label « Fabriqué à Paris ».
## 1. Seller
La Maison du label « Fabriqué à Paris »
218 rue Saint-Jacques
75005 Paris, France
The seller's complete legal information is available on our Legal Notice page.
## 2. Products
Products offered for sale are presented with their main characteristics and prices.
Due to the artisanal nature of some creations, minor variations may exist between the photographs displayed on the website and the product received.
## 3. Prices
The prices applicable are those displayed on the website at the time the order is placed.
Any applicable shipping costs are displayed before the final confirmation of the order.
## 4. Orders
The customer selects the desired products and reviews the order information before confirming the purchase.
The order is confirmed after payment has been successfully completed.
An order confirmation may be sent to the email address provided by the customer.
## 5. Payment
Payment is made using the payment methods offered on the website.
Payments may be processed by a secure third-party payment provider. An order may be refused if payment is not authorized.
## 6. Shipping and Delivery
Orders are generally prepared within 1 to 2 business days.
After shipment, the estimated delivery time is 3 to 4 business days.
The estimated total delivery time is therefore approximately 4 to 6 business days.
Delivery times are estimates and may vary depending on the carrier or circumstances beyond our control.
For more information, please see our Shipping Policy.
## 7. Right of Withdrawal and Returns
Subject to the exceptions provided by applicable law, consumers have the legal rights applicable to distance purchases.
Our commercial return policy provides a return period of 14 days from the date the last item in the order was delivered.
Return shipping is free of charge and no restocking fee is applied (0%).
Returns may also be made free of charge in store:
La Maison du label « Fabriqué à Paris »
218 rue Saint-Jacques
75005 Paris, France
Full conditions are detailed in our Refund and Return Policy.
## 8. Refunds
When a refund is due, it will be issued to the payment method used for the order.
The refund is processed within 7 days. The time required for the funds to appear in the customer's account may then vary depending on the bank or payment provider.
## 9. Cancellation
Items that have not yet been fulfilled may be canceled until fulfillment.
After an item has been fulfilled, the cancellation period ends and the applicable return conditions will apply.
## 10. Defective or Incorrect Products
If a product received is defective, damaged, or does not correspond to the order, the customer should contact us so that we can review the situation and provide an appropriate solution.
Applicable statutory consumer warranties remain fully applicable.
## 11. Intellectual Property
Website content, including text, photographs, illustrations, logos, and graphic elements, is protected by applicable intellectual property rights.
Any unauthorized use of this content is prohibited.
## 12. Personal Data
Personal data collected in connection with orders is processed in accordance with our Privacy Policy.
## 13. Disputes
In the event of a problem, customers are encouraged to contact our customer service team first in order to seek an amicable solution.
Consumers retain all rights and remedies provided by applicable law.
## 14. Changes to These Terms
These Terms and Conditions of Sale may be updated when necessary.
The terms applicable to an order are those in effect at the time the order is confirmed, unless otherwise required by applicable law.