Refund policy

# Refund and Return Policy

We want to make your shopping experience as clear and simple as possible. This policy explains the conditions applicable to returns, refunds, and order cancellations in France, the United Kingdom, and the United States.

## Returns

You may request a return for an eligible item within 14 days from the date the last item in your order was delivered.

### Return Period

14 days

The 14-day return period begins on the date the last item included in your order is delivered.

### Return Shipping

Free Returns

You will not be charged any return shipping fees when returning an eligible item.

### In-Store Returns

You may also return your eligible purchase free of charge directly at our store:

La Maison du label « Fabriqué à Paris »
218 rue Saint-Jacques
75005 Paris, France

Opening hours: Every day, from 10:00 AM to 7:00 PM.

This in-store return option is available at our physical location in Paris.

### Restocking Fee

No Restocking Fee

No restocking fee is charged for returned items.

Restocking Fee: 0%

## Refunds

Once your return has been received and processed, your refund will be issued to the original payment method used for the purchase.

The refund amount will be credited to the original payment method within 7 days after the refund has been processed.

Depending on your payment provider or bank, the time required for the refunded amount to appear in your account may vary.

## Order Cancellation

Orders or items that have not yet been fulfilled may be canceled at any time before fulfillment.

Once an item has been fulfilled, the cancellation period ends. The return policy described above will then apply.

### Cancellation Period

Until the item is fulfilled.

## Important Information

These return, refund, and cancellation rules apply to items purchased after this policy was implemented or last updated.

If you have any questions regarding a return, refund, or cancellation, please contact us before returning an item.

These conditions apply to orders delivered in France, the United Kingdom, and the United States.

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## Summary

Policy: Applicable Destinations
Details: France, United Kingdom, and United States

Policy: Return Period
Details: 14 days

Policy: Return Period Begins
Details: Delivery of the last item in the order

Policy: Return Shipping
Details: Free

Policy: In-Store Return
Details: Free

Policy: Restocking Fee
Details: 0%

Policy: Cancellation
Details: Until the item is fulfilled

Policy: Refund Method
Details: Original payment method

Policy: Refund Processing
Details: Within 7 days after the refund is processed